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Professional Skills For Banking & Fintech - Essentials
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charlie
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Professional Skills For Banking & Fintech - Essentials
Published 1/2026
Created by Rian Chapman
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Level: All | Genre: eLearning | Language: English | Duration: 32 Lectures ( 4h 41m ) | Size: 6.73 GB [/center]

Develop the professional skills required to succeed in banking and fintech.
What you'll learn
✓ Understand the core professional skills expected in modern banking and fintech roles.
✓ Explain how communication, stakeholder management, and professionalism shape workplace outcomes.
✓ Describe effective listening, questioning, and messaging techniques used in regulated environments.
✓ Recognize behaviours that build trust, credibility, and influence across teams and leaders.
✓ Analyze how professionals manage conflict, feedback, and difficult conversations constructively.
✓ Apply structured thinking and clear communication to complex banking and fintech scenarios.
✓ Identify common professional pitfalls and behaviours that limit career progression in financial services.
✓ Demonstrate job-ready professional judgement aligned to banking, fintech, and corporate standards.
Requirements
● Banking fundamentals will help in understanding some of what is taught in this course.
Description
Understand the professional skills that underpin effective performance in modern banking and fintech environments.
What if you could walk into a banking or fintech role with the confidence to communicate clearly, act professionally, and handle real workplace situations with credibility?
In this course, you'll go beyond generic soft skills to get a structured, practical breakdown of the professional behaviours expected in banks and fintechs - from communication and listening to judgement, feedback, and difficult conversations.
Whether you're new to the industry, transitioning into financial services, or building foundational capability for your team, this course delivers the essential professional skills needed to operate effectively in regulated, high-stakes environments.
Professional Skills For Banking & Fintech - Essentials is a practical, industry-aligned course. It's designed to give you more than theory - it gives you real-world behavioural insight, explained simply.
In this course, you'll learn how to
• Understand what "professionalism" really means in banking and fintech - and why it directly impacts trust, credibility, and career progression.
• Develop clear communication skills, including listening, questioning, and structured messaging in complex environments.
• Recognise behaviours that build confidence and influence when working with stakeholders, peers, and leaders.
• Navigate feedback, conflict, and difficult conversations in a constructive and professional way.
• Apply sound judgement and professional thinking to real-world banking and fintech scenarios.
You'll also get
• Practical examples that reflect real workplace situations in banking and fintech.
• Scenarios and reflections designed to build professional awareness and confidence.
• Quizzes, assignments, and resources to reinforce job-ready professional skills.
• Industry-aligned content focused on real workplace expectations.
And - this course is part of the Banking & Finance Guild's pathway program.
That means you'll be building towards professional recognition in banking and fintech as you complete key foundational topics (details inside the course).
By the end of this course, you won't just understand professional skills - you'll know how to apply them confidently in real banking and fintech roles.
I'm Rían Chapman, and I've worked across banking, financial crime, digital transformation, and strategy in global institutions. My courses have helped over 100,000 students around the world build job-ready skills and launch careers that matter.
So whether you're looking to land your first role in banking or fintech, or strengthening your professional foundation for long-term success, this course is your starting point for mastering professional skills that actually matter.
Click Enroll Now to begin building your professional edge in banking and fintech.
Who this course is for
■ Aspiring professionals looking to start a career in banking or fintech with strong workplace fundamentals.
■ Students and early-career talent preparing for professional roles in banks, neobanks, or fintech firms.
■ New hires in banking or fintech who want to build confidence in professional communication and behaviour.
■ Banking and fintech professionals seeking to strengthen communication, judgement, and workplace effectiveness.
■ Career switchers entering financial services who need to understand professional expectations and norms.
■ Professionals working in regulated environments who want to improve credibility, influence, and trust.
■ Team members who want to handle feedback, conflict, and difficult conversations more effectively.
■ Business, finance, or technology graduates looking to bridge academic knowledge with real-world professionalism.
■ Anyone pursuing Banking & Finance Guild professional certification.
Homepage

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